Prepaid Orders Only: All orders placed on our website are processed on a strictly prepaid basis.
10-Minute Cancellation Window: You may cancel your order for a full refund only within 10 minutes of placing it. To cancel an order, you must contact our support team immediately at hello@dfruzo.com or +91 90518 42888.
Non-Cancelable After 10 Minutes & Once Shipped: Once the 10-minute window has passed, or if the order has been processed/shipped, the order cannot be cancelled under any circumstances.
No Return Policy (Non-Returnable Frozen Goods): Due to the frozen, perishable, and packed nature of our food products, all items sold are strictly non-returnable and non-exchangeable. Once shipped, we cannot accept any returns.